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Senior SysAdmin – LATAM

Latin America

About Distillery 

Distillery Tech Inc accelerates innovation through an unyielding approach to nearshore software development. The world’s most innovative technology teams choose Distillery to help accelerate strategic innovation, fill a pressing technology gap, and hit mission-critical deadlines. We support essential applications, mobile apps, websites, and eCommerce platforms by placing senior, strategic technical leaders and deploying fully managed technology teams that work intimately alongside our client’s in-house development teams.


At Distillery Tech Inc, we’re not here to reinvent nearshore software development, we’re on a mission to perfect it. Distillery Tech Inc is committed to diversity and inclusion. We actively seek to cultivate a workforce that reflects the rich tapestry of perspectives, backgrounds, and experiences present in our society. Our recruitment efforts are dedicated to promoting equal opportunities for all candidates, regardless of race, ethnicity, gender, sexual orientation, disability, age, or any other dimension of diversity.


About the Position

Distillery is looking for a Junior IT Support Specialist to join our growing team. This role is ideal for someone with a technical background who enjoys problem-solving and providing hands-on support to users. The ideal candidate will be proactive, organized, and eager to learn in a dynamic environment.



Responsibilities

  • Handle onboarding and offboarding of employees, including preparing new equipment, coordinating deliveries, receiving old equipment, and ensuring it is ready for reuse.
  • Provide helpdesk support for users, troubleshooting issues related to email setup, Slack, accounts, and licenses.
  • Set up, configure, and format Mac and Windows devices for new and existing employees.
  • Manage and track IT assets, ensuring proper documentation and inventory control.
  • Assist in managing Google Workspace accounts and handling basic Jira ticketing.
  • Coordinate with courier services for equipment logistics.
  • Work collaboratively within the IT team, escalating complex issues as needed.



Requirements

  • Technical background with experience in configuring and setting up Mac and Windows devices.
  • Basic knowledge of Google Workspace and Jira ticketing system is preferred.
  • Strong problem-solving skills and ability to provide effective user support.
  • Ability to manage multiple tasks and work in a fast-paced environment.
  • Fluent in English (spoken and written).
  • Based in Córdoba, or Ciudad de México, with the ability to work on-site as needed.


Nice To Have

  • Google Workspace Professional Administrator certification.
  • Experience managing AWS and GCP environments.


Why You'll Like Working Here

Join a global team committed to Distillery's core values: Unyielding Commitment, Relentless Pursuit, Courageous Ambition, and Authentic Connection.

  • Competitive Compensation: Generous and competitive package in USD, along with a comprehensive benefits plan.
  • Flexible Hours: Create a schedule that aligns with your life and priorities.
  • Home Office Setup: Receive all the hardware and software needed to succeed from home.
  • Innovative Workplace: Collaborate with the global Top 1% of talent in a multicultural and dynamic environment.
  • Focus on Growth: Pursue professional and personal development while contributing your unique talents to a team where you can truly shine!