Product Operations & Strategy Associate
About Distillery
Distillery accelerates innovation through an unyielding approach to nearshore software development. The world’s most innovative technology teams choose Distillery to help accelerate strategic innovation, fill a pressing technology gap, and hit mission-critical deadlines. We support essential applications, mobile apps, websites, and eCommerce platforms by placing senior, strategic technical leaders and deploying fully managed technology teams that work intimately alongside our client’s in-house development teams. At Distiller we’re not here to reinvent nearshore software development, we’re on a mission to perfect it. Distillery is committed to diversity and inclusion. We actively seek to cultivate a workforce that reflects the rich tapestry of perspectives, backgrounds, and experiences present in our society. Our recruitment efforts are dedicated to promoting equal opportunities for all candidates, regardless of race, ethnicity, gender, sexual orientation, disability, age, or any other dimension of diversity
About the position
Distillery is seeking a highly motivated, detail-oriented, curious, proactive, and creative problem solver for the role of Product Operations & Strategy Associate to support the Managing Director of Product. This role is ideal for someone who is curious, loves to solve interesting problems, and can thrive in both a conceptual, low-information environment while also having the skill and focus to deep dive into the details of a problem. We are looking for someone who thrives in a fast-paced, evolving product environment and enjoys translating high-level product vision into clear, actionable, and well-structured artifacts, while also helping the Managing Director of Product brainstorm new products and evolve the existing product suite. We are also looking for someone who is a flexible, collaborative, and empathetic team player and is able to be a tactical interface between Product and the Development Team. This is a unique opportunity to help build and formalize product frameworks at a global payments company deeply embedded in the airline ecosystem. You will work closely with product leadership, business analysts, engineering, and cross-functional stakeholders to help shape product strategy, roadmaps, and execution.
The ideal candidate is tenacious, curious, structured, and proactive — someone who doesn’t just execute tasks, but actively seeks to understand the product, the market, and the “why” behind decisions.
Responsibilities
Product Execution, Artifacts & Problem Solving
• Build, maintain, and evolve core product artifacts, including:
o Product catalogs and product definitions
o Feature inventories mapped to products
o Individual product roadmaps
o An overarching product roadmap
• Translate high-level product vision and ambiguous problem spaces into clear, structured artifacts and actionable next steps
• Support feature prioritization efforts by helping structure inputs, scoring frameworks, and trade-off analysis
• Assist in breaking down complex product problems into logical components and recommending paths forward
• Contribute to brainstorming and shaping new products and enhancements to the existing product suite
• Assist in translating product strategy into clear documentation, presentations, and internal-facing materials
Product Operations & Coordination
• Schedule and coordinate meetings with internal and external stakeholders
• Prepare agendas, take detailed notes, and synthesize action items and next steps
• Track decisions, dependencies, risks, and follow-ups across multiple initiatives
• Help maintain momentum across workstreams operating at different levels of clarity and maturity
• Act as a “herder of cats” across product, engineering, and business teams to ensure alignment and forward progress
Cross-Functional Collaboration
• Serve as a tactical interface between Product and the Development Team
• Interface closely with business analysts and the development team to:
o Clarify requirements
o Track progress
o Ensure product intent is preserved through execution
• Help connect strategy to delivery by identifying gaps, inconsistencies, or unanswered questions early
• Operate effectively in both high-level conceptual discussions and detailed execution conversations
Strategic Support
• Support the Managing Director of Product in:
o Structuring and formalizing product strategy
o Preparing internal communications, updates, and leadership materials
o Thinking through product problems in detail and surfacing options, risks, and implications
• Help bring structure to evolving product ideas and low-information problem spaces
• Proactively ask questions, challenge assumptions constructively, and bring clarity where direction is not yet fully defined
• Actively seek to understand the broader product landscape, market context, and strategic “why” behind decisions
Requirements
Experience & Skills
• Experience in product management, product operations, business analysis, or a closely related role
• Strong written and verbal communication skills, with the ability to translate ideas into clear, structured outputs
• Experience building or maintaining product documentation, roadmaps, or feature inventories
• Demonstrated ability to take loosely defined problems and turn them into organized approaches or deliverables
• Ability to work independently with minimal oversight once context is established
• Familiarity with Agile or iterative product development environments
• Baseline understanding of airlines or payments is a plus (but not required — domain knowledge can be taught)
Why This Role Is Unique
• Work directly with senior product leadership
• Help shape and formalize product frameworks at a global payments company
• Gain exposure to airline payments, network products, and complex multi-stakeholder ecosystems
• Opportunity to have real impact on how products are structured, prioritized, and delivered
• A role designed for someone who wants ownership, learning, and influence — not just execution
Why You'll Like Working Here
Join a global team committed to Distillery's core values: Unyielding Commitment, Relentless Pursuit, Courageous Ambition, and Authentic Connection.
100% Remote Work: Enjoy the freedom to work from anywhere while collaborating with a diverse, multinational team.
Competitive Compensation: Generous and competitive package in USD, along with a comprehensive benefits plan.
Flexible Hours: Create a schedule that aligns with your life and priorities.
Home Office Setup: Receive all the hardware and software needed to succeed from home.
Innovative Workplace: Collaborate with the global Top 1% of talent in a multicultural and dynamic environment.
Focus on Growth: Pursue professional and personal development while contributing your unique talents to a team where you can truly shine!