Technical Business analyst – Api
About the Organization:
We are a mission-driven professional services company committed to transforming and elevating talent and human capital-
related challenges into opportunities for innovation and growth for companies. By harmonizing digital solutions with deep
industry and functional expertise, we devise custom solutions leading to tangible business outcomes. Our foundation is built
from the collective wisdom of veterans from global industry titans like Microsoft, Amazon, AWS, and Accenture, enabling us
to cater to a broad spectrum of businesses. We elevate business outcomes through human capital advisory, technology,
and outsourcing services, integrating cutting-edge AI technologies, and setting new benchmarks in the industry.
Our unique professional services framework combines subject matter expertise with technological adeptness, further
enriched by a structured approach to project and change management. This holistic strategy enables us to deliver
comprehensive solutions that exceed the scope of traditional advisory services. We strengthen businesses' HR and talent
management processes through strategic industry partnerships, equipping them for a successful future.
Role Overview:
The Technical Business Analyst serves as a critical technical and strategic advisor, guiding enterprise
clients from pre sales to comprehensive implementation of complex talent management solutions. This role demands
extensive back end integration and configuration expertise, architectural proficiency, and active involvement in sales
engineering activities including developing detailed Implementation Statements of Work (SOW).
Key Responsibilities:
As a Talent Architecture and Configuration Consultant, you will:
• Act as a trusted technical and strategic advisor from pre sales through implementation and post-deployment support.
• Lead pre sales activities, creating compelling presentations, technical demonstrations, and detailed Implementation
Statements of Work (SOW).
• Architect advanced, robust back end integration solutions across HR, talent management, and enterprise systems.
• Analyze intricate business requirements and translate them into sophisticated back end configurations and
integrations.
• Develop, implement, and optimize comprehensive API integrations using JSON, ETL, XML, Python, SQL, and other
relevant technologies.
• Guide Talent leaders and users through real-world scenarios to integrate AI-driven recommendations into daily
workflows, emphasizing skills gap identification across critical roles, and creating a unified language for skills
architecture.
• Focus on utilizing and acting upon platform data, addressing pain points, workflows, and customer-specific needs
to directly support End Users, Power Users, and Administrators.
• Conduct leadership transformation enablement training to equip leaders and stakeholders with insights on analyzing
critical roles, skills mapping, workforce data, skill gaps, internal mobility opportunities, and attrition impacts.
• Manage complete software configuration, ensuring strategic alignment with client business objectives.
• Oversee detailed functional requirement specifications, acceptance testing, and technical documentation.
• Coordinate and facilitate advanced technical design workshops, project checkpoints, and stakeholder
presentations.
• Provide expert-level technical leadership, guidance, mentorship, and troubleshooting to implementation teams.
• Execute rigorous quality assurance measures and effectively communicate potential business process impacts.
• Ensure successful milestone delivery, including sandbox configuration, User Acceptance Testing (UAT), and
production migrations.
• Facilitate client training, manage go-live support activities, and oversee hypercare support ensuring optimal client
satisfaction.
Experience & Qualifications:
• 3–6 years of experience delivering enterprise-grade HCM or talent management solutions in cloud (SaaS)
environments.
• Strong background in HRIS/ATS/TA/TM solution implementations, with knowledge of systems such as Workday,
SuccessFactors, Eightfold AI, Phenom, SeekOut, Taleo, iCIMS, and others.
• Expertise in architecting and configuring backend systems with advanced API integration.
• Hands-on experience with JSON, ETL, XML, Python, and SQL for integrations and configurations.
• Experience developing implementation proposals and Statements of Work (SOW) as part of a sales engineering
function.
• Ability to lead client-facing activities including workshops, requirement discussions, and demos.
• Deep understanding of SaaS platform implementation challenges in enterprise environments.
• Strong interpersonal, communication, presentation, and problem-solving skills.
• Ability to analyze complex business processes, identify skill gaps, and recommend platform-based solutions.
• Demonstrated experience in managing cross-functional impacts and ensuring stream cohesion across
workstreams.
• Bachelor's degree in Computer Science, Engineering, or related field preferred.
• Big 4 consulting experience is a plus.